Privacy Policy

Last updated: 27 August  2025

This Privacy Policy describes how Lennard & Co. (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit lennardco.shop (the “Site”), make a purchase, or interact with our services (collectively referred to as the “Services”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal obligations, or data protection practices. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.

2. Information We Collect

We collect personal information to provide and improve our Services. The type of data collected depends on how you interact with us.

a) Information You Provide Directly:

• Contact details – name, address, phone number, and email address.
• Order details – billing and shipping addresses, payment confirmation, and order history.
• Account information – login credentials, password, and other identifiers used for account access.
• Customer support – messages or inquiries you send through our contact channels.

b) Information Collected Automatically:

We may collect data about how you browse and use our Site, such as IP address, device information, browser type, time zone, and interactions with our pages. This information helps us improve functionality and optimize user experience.

c) Information from Third Parties:

We may receive data from our service providers, such as payment processors, analytics platforms, and logistics partners. All third parties are required to process data in accordance with applicable privacy laws.

3. How We Use Your Data

• To process orders and provide Services – including payments, shipping, and returns.
• To communicate with you – regarding your orders, account, or inquiries.
• To improve our Site and experience – through analytics and customer feedback.
• For marketing and advertising – to share relevant updates, offers, or product news (you can opt out anytime).
• To ensure security and prevent fraud – including detecting suspicious activity.

4. Cookies

We use cookies and similar technologies to improve website functionality, personalize content, and analyze site performance. You may disable cookies in your browser settings, but this may affect certain features. For more information about Shopify-related cookies, visit Shopify’s Cookie Policy.

5. Sharing of Information

We do not sell your personal data. However, we may share it with trusted partners as necessary to operate our business, including:

• Payment processors and logistics partners to complete your purchases.
• Technology and analytics providers that support our Site’s performance.
• Legal authorities, if required by law or to protect our rights and users.

6. Data Retention and Security

We retain your data only as long as necessary for the purposes described in this policy. All stored data is protected using secure servers, encryption, and access control protocols. While we take every reasonable step to safeguard your information, no online transmission is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access your personal data;
• Request correction of inaccurate information;
• Request deletion of your data (“Right to Erasure”);
• Object to processing or request limitations on data use;
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at lennard.co@outlook.com.

8. Children’s Privacy

Our Services are not directed at children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided data to us, please contact us to request its deletion.

9. Contact

If you have questions about this Privacy Policy, our data handling practices, or wish to exercise your rights, please contact us at:
📧 lennard.co@outlook.com

© 2025 Lennard & Co. All rights reserved.